Response from Host, Jul 2025

Hi there, Sorry to hear that you cannot found the meeting point which is clearly indicated on the experience. There's not only people coming out of cruiseship joining the tour, plenty of tourists travel by train to our destination. The meeting point is not even a km away. The guide always wait at least 5min before starting the introduciton of the tour which last about 10min before the group start moving around 15-20min after the start of the tour. We are sincerely sorry but you can't blame us while we give a proper Google Maps address link. You can also contact the guide to reach them on the way as they quite often share their instant location to people who are late to the tour. Hope you still enjoy the French Riviera and Cannes. All the best. Happy travels :-)

Response from Host, Jul 2025

Hi Victor, Tip based tours are a concept where you rate and tip as you think the guide deserve to be. The amount you paid on this platform is based on an average tip that people leave along with the platform commission of course, so it is only a fair amount spent in the end (which is exposed to high french taxes and high cost of living in the area). We are still providing an alternative to tours 10times more expensive :-) Nothing is free nowadays and the guides are trying to make a living from sharing their passion to the city. The guide on your tour was new to the role that's probably why you had this feeling, he might not have said it as didn't wanted to be judged before the start. We all need to start somewhere and even with training, it takes a bit to get fully comfortable with the role. He stll have his guide license which recently took him about 2 years of studies. Of course as far as it is disappointing to us that you didn't had the ideal tour, we appreciate to consider those factors. Sorry again for the inconvenience and thanks for your understanding. All the best. Happy travels :-)