I really want to tell everyone to book with this company, we had a fabulous tour, Tomasz, our guide and driver, is a very nice guy and a great driver, he let us all the time we needed and found for us a very good restaurant, the price of the tour is absolutely right, we visited both Auschwitz and the Black Madonna in Jasna Gora, a long trip but at the end we weren’t tired at all, Tomasz told us a lot of very interesting informations while driving in a very comfortable Mercedes car, when we come back to Cracovia, I hope very soon, we will book again other tours with them, and I really advise you to do the same, you will be happy and satisfied!

I can’t praise Tomasz enough. He was brilliant from pick up to drop off. All through the enquiry process with Rafal, everything was so thought out and organized. As a wheelchair user the tour was extremely challenging but I had to do it, and Prime Tours considered everything to make things go as smoothly as possible for me and my family. Well done Rafal and Tomasz at Prime Tours. 100% recommend 👍

Visiting Auschwitz should never be a comfortable or easy experience, but Prime Tours took care of all the practical aspects for us, enabling us to concentrate on our visit. The booking and preparation were handled efficiently. Our driver, Ralph, arrived promptly in a smart and clean vehicle. On the journey, he prepared us for the visit with a lot of interesting and useful background information. He speaks faultless English. On arrival, he took care of the ticketing and directed us to the entrance. Afterwards, he helped us to reflect on our visit in a sensitive and sympathetic way. The company has our highest recommendation and we have already recommended them to other friends who are visiting Krakow.

Rafał was the most amazing private driver/guide. I found his name recommended on social media many times with rave reviews. From the first enquiry I emailed, the response was so fast and efficient with amazing knowledge and guidance for first timers to Krakow. He sorted our tickets for my family of 5 ..salt mines/Schindler’s factory, day 2 Auschwitz/Birkenau tour we spent several hours each day in his very comfy Merc, educating us with his expert historical knowledge all the way. He told us of several other popular tours we could have done if we had more time, when we come back for a second visit we have a new list of things to do. I was very close to booking a group tour from an online booking Agent, but having looked into many negative reviews, complaints of people being cancelled their trips the day before & hours before. I would absolutely 150% only recommend booking a private tour & Rafał is your man ! We can’t thank him enough for making our trip as wonderful and special as he made it for us. It was stressfree and efficiently organised. So professional and he consistently communicated with us via what’s app….simply an on point touring weekend experience ! PS, lovely cold water handed out as much as you need in the car and great food stops recommendations along the way….. and timed our last day tour trip perfectly so he could drive us straight to the airport for our return flight. Perfection in every way.