E-voucher
Multiple
Free Cancellation
Overview
Arrive in Cancun stress-free, knowing your reliable driver is waiting with a name sign to take you directly to your Cancun accommodation. Avoid long taxi lines, haggling with the fare, or sharing your ride with strangers. Instead, just sit back sipping on a provided beer or bottled water, and relax until you reach your Cancun destination.
Operated by
Shuttle Express Mexico
Ratings & Reviews
Average Rating
4.64
/ 5
22 traveller ratings
5
20
4
0
3
0
2
0
1
2
5
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4
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3
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2
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1
Do not recommend
Willie_H, Dec 2024
Never showed up. Didn't answer texts. Didn't answer emails from Viator. Still waiting for refund. Will initiate a charge back
A terrible service I never received
Joyce_S, Jul 2024
I never received service after contacting this vendor by chat and phone. They take your $ and don’t communicate…I will be getting my money back you thief’s !
Response from Host, Aug 2024
Good afternoon! We have verified our systems and indeed, I accept that the reserved service was not provided. An apology for the mistake made by my staff. I will take the appropriate measures. I proceed to reimburse you. I hope to have your chance to repair the damage. I am sorry for the inconvenience caused. Manager: Joshua Chan
Great friendly service on time
Monique_W, May 2024
Great customer service all around. I felt very safe especially since I was traveling solo. I highly recommend. Thank you!
Response from Host, May 2024
Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great experience with our services. See you next time!
Safe and Nice shuttle
Dream40237151877, Apr 2024
Very Kind Santos and safe driving. We Made safe to our hotel in playa del Carmen. Highly recommended, he also gave us some advice for our stay.
Response from Host, Apr 2024
Thank you very much for your rating and we are glad that you are satisfied with our service, also pleased to have been able to satisfy you. Gracias!
Experience
Highlights
Inclusions
- Private transportation
- Travel in comfort with an onboard cooler stocked with sodas and bottled water.
- Meet-and-greet with a name sign ensures that you meet the correct driver.
Exclusions
- Gratuities
- Return shuttle to Airport
Additional Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
- The transportation service is only from the Airport to the Hotel/Destination. Return service is with extra charge.
Guide Languages
English
Spanish
Cancellation Policy
A full refund will apply if you cancel more than 24 hours before the activity start time.
No refund is possible if you cancel less than 24 hours before the activity start time.