Absolutely disappointed we wasted time on this tour. Two different bus operators with similar painted buses run side by side to the detriment of customers who watch bussed fly by them or are turned away and get to wait endlessly. And they could not care less. Save yourselves. Flighting right now to get our money back. First time trying hop on hop off. Will never try again.

Book this as an excursion from Holland America. Right now I’m trying to get my money back. It was so bad. The buses are overcrowded the audio systems don’t work and there’s another bus company that is painted the exact same red with almost the same lettering. So you stop at one bus stop get off think you’re gonna get picked up by another bus but it drives right by you so you don’t hop on and hop off you hop off you wait 45 minutes for another bus to come get you, but then it’s crowded and overflowing with people many of them who have mobility issues on a bus with stairs. I would not recommend this to anyone for any reason at any price. You can see from the photos there’s really no way to distinguish which buses which company.

Great way to get an overview of a place. Commentary was informative. Buses were totally on schedule so very reliable.

Hopped in the bus off a cruise ship and the seats were wet on the second tier. Okay fine, went to the lower level and in all the seats only one of the Audio Units worked so there was no commentary. The bus was old, ill prepared, had no audio and the response was “let the cruise company know”. We walked off at the second stop and cabbed back to the ship.