rolandbR26BC, Oct 2023

We travelled to Spain last week. we use private tours in Barcelona 2 different guides 2 in Madrid and booked this company in Seville based on Rick Steves recommendation. On their site they guarantee and "English spoken fluently and clearly" Susanna the guide listed on the site and the book was not our guide. On the day before the tour she informed us someone other than her would be leading. Our guide DID NOT speak English fluently or clearly. My wife and I both speak Spanish our 2 friend do not. Thus we requested English speaking guide. We spent a brutal 6 hours listening to our guide struggle with English words and and accent so thick we only understood 50% of her words. We contacted Susanna and she refused to refund any of our money because we "tipped" and her guide" officially licensed English " guide. We tipped because we know this is their livelihood. The site did not contactually provide a fluent and understandable guide. Be warned for $500 you can do better. We had 6 lovely guides in Spain that really did speak English fluently and even though everyone has an accent as expected easily understandable. In addition she would not return any further emails after initially declining any refund despite me pointing out her website guarantees. Poor business ethics and integrity. She is full aware of this guides limitations.

Ruby_K, Apr 2023

Such an amazing introduction to Seville! If you are short on time, I highly recommend this tour. We purchased the tickets for the Cathedral and the Alcazar online beforehand and started the tour with visits to these 2 amazing monuments! Susana is amazing! She is a veritable treasure trove of knowledge but her warm and friendly personality shines above it all! After touring the monuments, we walked through the Jewish neighborhood, stopped for ice cream en route, and then proceeded to walk to other parts of the town. We even took 2 taxis to reach the last few spots because we were very tired, it was hot, and we wanted to see it all! Susana never rushed us , and took many pictures of our family at the different locations. We absolutely loved this tour and highly recommend it! Thanks for making our day special Susana!

Dianne_M, Sept 2021

We did a great tour that included visiting the Jewish Quarter, the cigarette factory that is now the university and the Alcazar. Our tour guide was very passionate and knowledgeable and explained to us the origins of Don Juan and Carmen and how these two fictious persons later on became stereotypes. Our tour guide was lively, humorous and engaging and before we knew it the tour was over. We enjoyed the tour a great deal and can highly recommend it.

Elizabeth_A, Sept 2019

I have gone with many tour directors on my travels, and Jorge was the best of them all. Not only was he knowledgeable about Sevilla, his love and respect for his city was palpable. He was so eager to share his knowledge with my group( all 8 of us!) but he was never condescending or snooty about the knowledge he had about his beloved city. He regaled us with stories as an extra in the movie "Kingdom of God" , and showed us vantage points where Game of Thrones was shot using Alcazar as the Kingdom of Dorne in GOT. Since he grew up in Seville, he knew its secrets and he was so eager to share them with us. At one point at Plaza de España, he pointed out the place where Star Wars was filmed, and this was a treat--pointed out on the map of Huelvo along the painted ceramics on the wall, where my Spanish ancestors could have come from! All in all, Jorge was the best tour guide imaginable. He certainly raised the bar so high that I now expect my tour guides for the other countries that I will visit to be just like him. Bravo, Jorge!