Eva was amazing! Our flight was delayed and Eva still made sure our tour was perfect! She made it easy to know exactly where to meet her, and she was right on time, despite our delay. We do a lot of food and market tours, and Eva is one of the very best guides we have met. We learned a ton, and enjoyed so many amazing foods we otherwise might have missed. Highly recommended!

I am beyond disappointed with the unprofessionalism displayed by Withlocals/ Viator during my recent trip to Taipei. I booked a private city night tour, and while the companies were more than happy to send multiple automated texts leading up to the day, they completely failed when it actually mattered. • Zero Notification: I received no email, no text, and no call regarding a cancellation. • Stood Up: I arrived at the meeting site on time. I had even messaged the tour guide an hour beforehand to check in—silence. • Hidden Status: It wasn't until the tour start time had passed that I had to go into my TripAdvisor account, click "Contact Tour Operator," and only then did a note appear saying it was cancelled. • Wasted Resources: Because of this lack of courtesy, I wasted significant money on round-trip cab fares and, more importantly, I wasted my limited time in Taipei. If I had been notified even a few hours prior, I could have pivoted and booked another experience. Instead, I was left stranded. To send marketing or reminder texts but fail to send a cancellation notice is a poor way of doing business and shows a total lack of respect for the customer’s time and money. Avoid this service if you want a reliable itinerary.

Daphne was so patient with us when we were 10 minutes late and didn’t make us feel bad at all! She was super knowledgeable about tourism and answered all of my questions. Then we went to the Night market and she picked amazing flavor profiles, even though my stomach was a little upset from the airplane food on the way to Taipei. I wish I could’ve spent the weekend with her learning more about this beautiful nation. Thank Daphne!! I wish I could say more but you just have to go! Mazu will bless you for many lifetimes!

Jessica was so awesome and generous. She gave us an amazing tour of the night market in Taiwan. Love her!!