aprillovet, Sept 2025

Thank you so much for being our tour guide Yutaro! You have made it fun and an interesting experience! Your knowledge and stories regarding the trip was amazing. We loved the trivia questions with a price at the end! Thanks for the little Turtle as a souvenir!! We truly enjoyed every bit of the tour! And what's best is that, Mt. Fuji showed her beauty! We recommend this tour and job well done Yutaro. - Group 11. ☺️

tonieP5462JR, Aug 2025

This tour company is terrible. They don't follow the itineraries that you purchase. Then they lie and say that that tours were completed as booked and charge you to go to places you never wanted to go. And if you leave an honest review, they try to accuse you of being a competitor to save face. There are reputable tour companies out there to choose; this isn't one of them.

MiriamAnna_A, Jul 2025

The trip to Mount Fuji was an exciting experience that enriched us. The volcano is imposing and elegant, the view breathtaking, the places we visited are very well cared for and very characteristic. The punctual organization. Yong, our guide, proved accurate in instructions, kind and considerate.

josipak78, May 2025

I could not leave review on actual booked tour, obviously that is how they reduce leaving bad reviews. Hopefully, people will see this here and save themselves! Tour name: Mount Fuji G line: Mount Fuji Instagrammable Spots One-Day Tour Date: 06.04.2025. Guide: Shiv Kumar Singh 1. We had difficulties finding the meeting point on Google (yes, we know how to use it). 2. Departing time was 08:30 AM, everybody was there even before that time - we left after 09:30 AM - the guide was not that approachable when many people wanted answers what is happening and when are we leaving. 3. When finally departed, the guide was constantly reminding us we need to hurry up on each location we visited, quickly take photos and run back to bus!! WE ALL PAID FOR FULL TOUR LOCATIONS AND WERE ROBBED HALF OF THEM!!! Funny the guide was all the time telling us WE need to be on time, but they messed up the time already in the beginning!! 4. Guide told us we cannot drink and eat anything in the bus, we were stuck in HEAVY traffic on the highway, did not move on road for 5 hours, people were in agony for the toilet, there was an emergency - one passenger was not feeling well - we gave him some sweets to eat, thankfully the nice bus driver called an ambulance. 5. When stopped for the toilet, there was que, I told my husband: “I am so sure the bus will leave before making sure everybody is back.” And that happened!! We were yelling to the guide some people are missing, THEN guide and his friend started double counting (the friend looked like the math is not mathing). 6. When we came to Arakurayama Park, the guide gave us 30 minutes to climb million stairs up, quickly take pictures when we reach the top (the top was sooo crowded), and come down the stairs - all of that in 30 minutes!!!! The climb itself was minimum 20 minutes!!!! Ofcourse the guide was not at the meeting point, he left so many of passengers behind!!! We met him halfway and warned him there are lost people behind us who cannot find their way back to the bus!!!! 7. Lunch - the guide was asking people in the bus would they like to eat in his organised lunch mansion or somewhere else (McDonalds, etc.). Most of us were naive to tell him we want the mansion - 12€ per person for unlimited bad food!!! The “mansion” looked like illegal place and we overheard the guide and owner how the guide promised he would bring more people!!!! Also, some passengers told us they wanted to eat somewhere else accros the road, but the guide forbid them!! ALL OF US WERE SERIOUSLY ANGRY AND DISAPPOINTED WITH THE WHOLE DAY AND THE TOUR AND THIS “GUIDE”, PEOPLE PLEASE BE AWARE THIS IS HUGE SCAM!!!!!!!!