Excellent experience in every way. Island Routes sold the tour and Cool Running was the tour operator. I did have a question about the tour and Island Routes did their best to answer the inquiry but their staff is in Jamaica and the tour was in Barbados. If you have a question about sales contact Island Routes if you have a question about the tour contact Cool Running. Cool Running is an upscale tour operator providing an upscale experience.

Such a great way to spend the evening. Great crew and great food!

This cruise was so much fun. Snorkeling was great. Food was great. Drinks, views and music were awesome. Staff were super friendly and fun.

I chose this sunset experience because it was highly recommended, and instead it turned into one of the most frustrating travel experiences I’ve ever had. I arranged hotel pickup, and every confirmation email clearly states a 3:00 PM pickup time. We arrived at the pickup location at 2:45 PM, only to be told we had missed it because the pickup was apparently at 2:00 PM. Nowhere in any email, or confirmation were we told 2:00 PM. Not once. What makes this even worse is that: • We received no phone call • No text • No email • No attempt to contact us at all We were staying two doors down from the pickup point. A simple call would have allowed us to be there immediately, or at the very least get a cab to meet them at the boat. Instead, they just left. When I contacted the company to ask what happened, I was told we “missed the time” despite the fact that their own written confirmation says otherwise (photos attached). I asked to move the booking to the next day since we still had one more day in town. They refused. I asked for a refund. Also refused. So to be clear: We paid $340, never stepped on a boat, received zero service, and were denied any flexibility or refund all due to their poor communication. This is unacceptable. If a company can’t clearly communicate pickup times or make even the smallest effort to contact guests, they should not be in the tourism business. 10/10 don’t recommend. Save yourself the stress and book with Silver Moon instead.