6 hours
E-voucher
Multiple
Embark on a journey of discovery as we unveil the best of Cancun's charm and culture. Explore the Caribbean's finest jewelry at Matis & Co, complemented by a delightful visit to Hacienda de Oro, where you can indulge in unlimited tequila tasting and find unique souvenirs. Capture memories at the iconic "Cancun" photo spot and enjoy leisure time at Puerto Cancun Shopping Mall. Join us for an unforgettable adventure in Cancun!
Operated by
Wisest Travel
2 traveller ratings
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Stanita_G, Nov 2024
The only positive thing about this tour is that the bus had air conditioning. There was no tour guide, the bus driver spoke little English. We just sat in the bus didn’t know where we were actually going or places we were driving through. The driver only spoke to us when the bus stopped and said “ you get down here, will pick you up at whatever time it was”. There is actually no local markets to shop and buy souvenirs. The stops are a jewelry store, next door a tequila shop where you can try the different types of tequilas they had and then 25 minutes stop to the CANCÚN sign to take pictures where the line and wait time is long and hot and can exceed the 25 minutes. Then the last stop is the Mall, where you are there for 3 hours. Who wants to leave their country to shop at a Mall? I had my entire family of 4 adults. Don’t deserve a star but can’t submit without selecting one.
Response from Host, Nov 2024
Hi Stanita_G, Thank you for taking the time to share your feedback. We're sorry to hear that our tour didn’t meet your expectations. The experience you describe aligns closely with what we outline in the tour description on our website. This tour is designed to offer a comfortable and relaxing shopping experience, with stops at popular Cancun destinations, including local stores, a tequila tasting, and the opportunity to capture memorable photos at the Cancun sign. The itinerary concludes with time at a mall, as many visitors find it convenient to purchase souvenirs and explore more shopping options there. We understand this may not have been the type of experience you were hoping for. We appreciate your feedback, as it helps us identify how we can better meet our guests' expectations. We’ll take your comments into consideration as we continue to improve our services. Thank you again for choosing to tour with us.
tmggarner, Jul 2024
This shopping experience was great...air-conditioned bus trip to Matises & Co Jewelry Store and Tiquila taste tasting and then we went to Marina Perto Mall for more shopping.
English
Spanish
A full refund will apply if you cancel more than 24 hours before the activity start time.
No refund is possible if you cancel less than 24 hours before the activity start time.